Head of Store at Universal Human Resource Consult

Job Summary

The Head of Store is responsible for managing and controlling all inventory and store operations in the hotel. This includes receiving, storing, issuing, and maintaining accurate records of all goods—from food and beverage items to housekeeping materials and maintenance supplies. The role ensures proper stock management, minimizes waste or loss, and supports smooth operations across all departments through timely and efficient supply.

Key Responsibilities

Inventory Management & Receipt Operations

• Supervise the receipt, storage, and issuance of all hotel goods and materials
• Ensure all items are received in good condition, properly labeled, and stored according to standard procedures
• Implement and enforce First-In-First-Out (FIFO) and First-Expired-First-Out (FEFO) inventory principles
• Maintain proper organization, cleanliness, and security of all storage areas

Stock Control & Documentation

• Maintain accurate records of stock movements, receipts, transfers, issues, and returns
• Conduct daily, weekly, and monthly stock counts and reconcile physical stock with system records
• Monitor stock levels and alert management when reorder levels are reached
• Identify and report obsolete, slow-moving, or damaged items
• Maintain up-to-date records of all incoming and outgoing goods
• Ensure stock data is accurately recorded in the hotel's inventory management system
• Prepare and submit daily, weekly, and monthly inventory reports to management

Departmental Coordination & Compliance

• Work closely with the Procurement Department to ensure timely replenishment of items
• Coordinate with the Cost Controller, Executive Chef, and other department heads to meet operational needs
• Ensure accurate documentation of all stock requests and approvals
• Ensure compliance with hotel SOPs, internal control policies, and audit standards
• Safeguard store inventory against theft, loss, or pilferage through strict control procedures