Head of Operations and Compliance at Elizabeth Maddeux

About the Role

Our client, a leading organization in the Pharmaceuticals and Health industry, is seeking a strategic and result-oriented Head of Operations to lead its operational functions and ensure seamless coordination across departments.

The ideal candidate will be responsible for overseeing daily business operations, optimizing organizational processes, improving productivity, and ensuring that all departments align with the company's growth objectives.

This role requires a highly analytical, innovative, and disciplined professional who can balance strategic oversight with hands-on operational management. The Head of Operations will work closely with the executive team to translate business goals into operational strategies, drive process excellence, and deliver measurable results across the supply chain, finance, customer service, and production functions.

Key Responsibilities

Operational Leadership and Strategy

• Oversee the day-to-day operations of the company to ensure smooth, efficient, and cost-effective processes
• Develop and implement operational strategies that align with the company's vision, financial goals, and market position
• Translate organizational objectives into actionable operational plans, KPIs, and performance targets
• Monitor and evaluate operational performance, identifying gaps and driving continuous improvement initiatives
• Provide leadership to all departmental heads and Pharmacy Managers
• Ensure operational readiness and business continuity through effective planning, process standardization, and risk management

Process Optimization and Efficiency

• Review and streamline business processes to eliminate redundancies and enhance productivity
• Implement process automation and digital tools to improve accuracy and turnaround time
• Foster a culture of performance, accountability, and operational discipline

Location

Egbeda, Lagos, Nigeria