Head of Business Operations and Intelligence at Elizabeth Maddeux

About the Role

We are seeking a dedicated Head of Business Operations and Intelligence to oversee daily operations, drive efficiency, optimize processes, and ensure seamless coordination across all departments. The ideal candidate will be strategic, analytical, and capable of leading teams while enhancing operational and business performance.

Key Responsibilities

• Oversee day-to-day operations and drive process efficiency
• Implement operational strategies, SOPs, and performance frameworks
• Lead departmental heads and ensure cross-functional alignment
• Manage supply chain, procurement, and inventory optimization
• Ensure compliance with PCN, NAFDAC, SON, and GDP standards
• Oversee budgets, cost control, and performance reporting
• Drive employee productivity, coaching, and leadership development
• Support business growth, expansion, and risk management

Required Qualifications

• Bachelor's Degree (MBA is an advantage)
• 7–10 years of experience in Operations Management (4+ years in leadership)
• Data analytics skills
• Experience in Pharma, Retail, FMCG, or Manufacturing
• Strong leadership, analytical, and decision-making skills
• Proven experience in process optimization and business performance