Head of Business Operations and Intelligence at Elizabeth Maddeux

About the Role

We are seeking a dedicated and strategic professional to serve as Head of Business Operations and Intelligence. In this role, you will oversee daily operations, drive efficiency, optimize processes, and ensure seamless coordination across all departments. The ideal candidate will be analytical, capable of leading teams, and committed to enhancing operational and business performance.

Key Responsibilities

• Oversee day-to-day operations and drive process efficiency
• Implement operational strategies, standard operating procedures (SOPs), and performance frameworks
• Lead departmental heads and ensure cross-functional alignment
• Manage supply chain, procurement, and inventory optimization
• Ensure compliance with PCN, NAFDAC, SON, and GDP standards
• Oversee budgets, cost control, and performance reporting
• Drive employee productivity, coaching, and leadership development
• Support business growth, expansion, and risk management

Required Qualifications

• Bachelor's Degree (MBA is an advantage)
• 7–10 years of experience in Operations Management
• 4+ years in a leadership role
• Demonstrated data analytics skills
• Experience in Pharma, Retail, FMCG, or Manufacturing sectors

Required Skills

• Strong leadership abilities
• Advanced analytical and decision-making skills
• Proven expertise in process optimization
• Track record of improving business performance