Head of Business Operations and Intelligence

About the Role

We are seeking a qualified Head of Business Operations and Intelligence to oversee daily operations, drive efficiency, optimize processes, and ensure seamless coordination across all departments. The ideal candidate will be strategic, analytical, and capable of leading teams while enhancing operational and business performance.

Key Responsibilities

• Oversee day-to-day operations and drive process efficiency
• Implement operational strategies, standard operating procedures (SOPs), and performance frameworks
• Lead departmental heads and ensure cross-functional alignment
• Manage supply chain, procurement, and inventory optimization
• Ensure compliance with PCN, NAFDAC, SON, and GDP standards
• Oversee budgets, cost control, and performance reporting
• Drive employee productivity, coaching, and leadership development
• Support business growth, expansion, and risk management

Requirements

• Bachelor's Degree required (MBA is an advantage)
• 7–10 years of experience in Operations Management (4+ years in a leadership capacity)
• Data analytics skills
• Experience in Pharma, Retail, FMCG, or Manufacturing sectors
• Strong leadership, analytical, and decision-making skills
• Proven experience in process optimization and business performance improvement