Group Head, Operations

This position offers a great opportunity for career growth. Required Qualifications: - Bachelor’s degree in Banking & Finance, Business Administration, Accounting, Economics, or a related discipline. - A Master’s degree (MBA, MSc, or equivalent) is an added advantage. - Professional Qualifications - Membership of relevant professional bodies such as: - Chartered Institute of Bankers of Nigeria (CIBN) - Institute of Chartered Accountants of Nigeria (ICAN) / ANAN (advantage) - Relevant risk or operations certifications (added advantage). Experience: - Minimum of 12–15 years’ experience in banking or financial services operations. - At least 5 years in a senior operations leadership role, preferably within a mortgage bank or commercial bank. - Strong exposure to branch operations, mortgage processing, and regulatory compliance. - Core Competencies & Skills - Deep knowledge of mortgage banking operations and regulatory requirements - Strong leadership, people management, and decision-making skills - Excellent process management and problem-solving abilities - Strong understanding of operational risk and internal controls - High level of integrity and professionalism - Excellent communication and stakeholder management skills.