Geographic Information System (GIS) Assistant Training Officer at Sambus Geospatial Nigeria Limited
Sambus Geospatial Nigeria Limited
Lagos, Nigeria
Permanent
Published 1 month ago · Expires 3 weeks from now
Job description
We invite applications from suitably qualified candidates.
Job Description
- The Assistant Training Officer supports the work of the Training officer in executing all GIS workflows and training needs for client organizations and their end-users.
- The role includes providing comprehensive support to the training team in all aspects of planning, organizing, and delivering of geospatial training modules.
- With the assistance of the GIS Training Officer, the training unit will implement new workflows that are relevant to the market needs and sales requests.
Responsibilities
- Work closely with other departments to execute projects and software training for client organizations and end-users.
- Support in developing training schedules based and client requirements.
- Assist supervisor to ensure trainings are delivered in the best possible ways
- Maintain training records and support trainers during sessions
- Follow-up on client satisfaction with training sessions
- Ensure after-sales value additions to clients and resolve complaints within 48 hours
- Achieve positive customer support ratings
- Ascertain the needs of customers, promote the relevant products, and demonstrate clearly how the products work
- Assist with curriculum development and conducting research on emerging geospatial technologies. Assist the sales to with modules, prices, and proposals when needed.
- Perform any other job-related roles assigned
Requirements
- A Bachelor’s Degree in Geography/Remote Sensing/GIS/Surveying or related disciplined
- A minimum of 3 years of training in Geospatial Domain
- Technical knowledge and a comprehensive understanding of how the company products work
- Be proficient in the use of Remote Sensing and GIS software, most especially Esri and NV5 Harris software
- Extensive GIS systems training knowledge and experience.
- Committed to continuous education through workshops, seminars, and conferences
- Have at least one Esri technical certifications or other Similar certifications
- Ability to work with people with different backgrounds
- Strong interpersonal and communication skills
- The ability to identify and follow up on leads
- Exceptional skills in selling products and closing deals
- Knowledge of Relational database management (Oracle, My SQL etc.)
- Excellent presentation skills and professional appearance
- Knowledge of Remote Sensing and GIS
- Analytical skill.
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