General Manager (Retail)

Position Overview

Our client is seeking a highly experienced General Manager to oversee business operations, procurement, vendor relations, and strategic growth initiatives across multiple retail locations. The General Manager will drive operational efficiency, manage vendor relationships, oversee budgets, and support business growth and profitability across retail outlets.

Key Responsibilities

• Develop and implement business strategies to drive revenue and margin growth across retail locations
• Identify growth opportunities and support new store openings or market entry initiatives
• Conduct market, customer, and competitor analysis within the retail environment
• Collaborate with Finance on retail pricing, margin analysis, budgeting, and financial planning
• Streamline retail and back-end operations to improve efficiency and reduce costs
• Source, onboard, and manage local and international vendors and suppliers
• Oversee procurement, sourcing, merchandising, and purchasing activities
• Manage operational, procurement, and merchandising budgets
• Monitor retail performance (sales, margins, inventory turnover) and recommend improvement initiatives
• Work cross-functionally with store teams, operations, finance, and merchandising to achieve business objectives
• Prepare management reports, dashboards, and retail performance presentations
• Ensure compliance with company policies and regulatory requirements
• Perform other duties as assigned by management

Required Qualifications

• Bachelor's degree in Business Administration, Supply Chain Management, or a related field
• Minimum of 5–7 years' experience in business operations
• At least 3 years in retail management
• Strong leadership and sound business judgment
• Analytical thinking and hands-on experience managing retail operations

Preferred Qualifications

• Master's degree