General Manager

We invite applications from suitably qualified candidates. Main Function

• The General Manager (GM) will provide overall strategic leadership, operational direction, and business oversight across multiple business units, including oil and gas, retail, automobile services, hospitality, and food services.

• The GM is responsible for ensuring operational excellence, financial sustainability, and consistent brand experience across all outlets and subsidiaries.

• The ideal candidate must be a dynamic, business-driven leader with extensive experience managing multi-sector operations, strong financial acumen, and the ability to translate strategic objectives into measurable results.

Role Responsibilities Strategic Leadership and Business Planning:

• Develop and implement business strategies aligned with the organization’s vision, mission, and growth objectives.

• Drive business expansion initiatives, partnerships, and market penetration strategies.

• Lead the preparation and execution of short-term and long-term business plans for each division.

• Provide executive recommendations to the CEO and Board for performance improvement and investment opportunities.

Operational Management and Efficiency:

• Oversee daily operations across multiple business units (fuel retail, automobile services, retail mart, hospitality, bakery, and quick-service restaurants).

• Ensure operational efficiency, profitability, and adherence to quality standards.

• Streamline processes to improve productivity, reduce waste, and enhance customer satisfaction.

• Supervise the implementation of operational policies, procedures, and standard operating manuals (SOPs).

Financial Oversight and Performance:

• Develop annual budgets, forecasts, and business performance targets for each division.

• Monitor financial performance, analyze reports, and ensure revenue growth and cost control.

• Approve capital expenditures, manage resources efficiently, and maintain financial discipline.

• Ensure timely submission of management reports, operational analytics, and business intelligence insights.

Human Capital and Leadership:

• Lead, mentor, and develop departmental managers and key operational staff.

• Promote a culture of accountability, teamwork, and continuous improvement.

• Work with HR to recruit, train, and retain high-performing teams across business units.

• Evaluate employee performance and enforce compliance with organizational policies and procedures.

Customer Experience and Brand Consistency:

• Ensure that all business units deliver exceptional customer service and uphold brand values.

• Monitor c...