Front Desk Officer at Zoom 36 Dental Clinic

About the Role

An established company is recruiting for a Front Desk Officer to provide professional guest services, administrative support, and operational assistance in a busy reception environment.

Guest and Visitor Services

• Greet and welcome visitors in a professional and friendly manner
• Answer and direct incoming phone calls to the appropriate personnel
• Answer questions and provide information about the company, its services, or location
• Address and resolve visitor complaints or concerns

Administrative Support

• Manage calendars and schedule appointments and meetings
• Handle incoming and outgoing mail and deliveries
• Assist with clerical tasks including filing, data entry, and scanning documents
• Monitor and order office supplies and equipment

Operational and Organizational Duties

• Maintain a clean, organized, and presentable reception area
• Ensure security procedures are followed, including maintaining visitor logs
• Coordinate with other departments to provide support as needed
• Operate office equipment such as multi-line phones and printers

Key Skills

• Excellent verbal and written communication skills
• Strong organizational and multitasking abilities
• Proficiency in office software such as Microsoft Office
• Friendly and professional demeanor
• Ability to remain calm and composed under pressure