Front Desk Officer at Westfield Consulting

Job Summary

The Front Desk Officer is responsible for managing the reception area, providing excellent customer service, and performing administrative tasks to ensure smooth operations.

Key Responsibilities

• Welcome customers and provide basic information about products and services
• Handle phone calls, messages, and walk-in inquiries
• Manage order bookings, pick-ups, and customer complaints
• Process WhatsApp and online orders
• Take messages and communicate them to appropriate team members
• Maintain a clean, organized reception area
• Support daily shop operations
• Contribute to team efforts as required

Required Qualifications

• BSc Degree, HND, ND, or NCE in any field
• 2–3 years of experience in Customer Service
• Strong communication skills
• Proficiency in Microsoft Office Suite

Compensation

N80,000 Monthly (Gross)

Location

Lagos, Nigeria