Front Desk Officer

We invite applications from suitably qualified candidates. Position Overview: - The Front Desk Officer serves as the first point of contact for students, visitors, and staff at Lily College of Nursing Sciences. The role involves managing front office operations, providing accurate information, handling inquiries, and ensuring a welcoming and professional environment that reflects the institution’s values. Key Responsibilities: - Receive and attend to visitors, students, and parents in a courteous and professional manner - Manage incoming and outgoing calls, emails, and general inquiries - Provide accurate information on admissions, academic programs, and general college services - Maintain front desk records, registers, and documentation - Coordinate appointments and direct visitors to the appropriate departments - Support administrative tasks such as filing, photocopying, and document handling - Ensure the reception area is tidy, organized, and presentable at all times - Assist with basic student support and administrative processes as required. Requirements: - Minimum of OND / HND / BSc in Business Administration, Office Management, or a related field - Previous experience in a front desk, receptionist, or customer service role (preferably in an educational or healthcare setting) - Excellent verbal and written communication skills - Good interpersonal and customer service skills - Proficiency in Microsoft Office (Word, Excel, Outlook) - Strong organizational and multitasking abilities - Professional appearance and positive attitude.