Front Desk Officer

An established company is recruiting for the following position. Position Overview: - We are seeking an energetic, customer-focused, and friendly Front Desk Officer to join our hospitality team. - This role is ideal for someone who enjoys meeting people, creating memorable guest experiences, and is comfortable with a stay-in (residential) work arrangement within the resort. Key Responsibilities: - Welcome guests warmly and ensure a smooth check-in and check-out process - Handle guest inquiries, requests, and complaints professionally and promptly - Manage room reservations and front desk records accurately - Provide information about the resort, activities, and services - Coordinate with housekeeping, security, and other departments to meet guest needs - Maintain a neat, professional, and welcoming front desk environment. Requirements: - Minimum of OND / HND / B.Sc in any relevant field - Previous front desk or customer service experience is an advantage - Strong communication and interpersonal skills - Energetic, well-presented, and guest-oriented - Ability to work flexible shifts, including weekends and holidays - Willingness to stay within the resort accommodation.