Food and Beverage Manager at Radisson Hotel Group (RHG)

Job Brief

We are seeking a highly skilled and experienced Food and Beverage Manager to oversee and optimize all aspects of our F&B operations. You will be responsible for ensuring the delivery of exceptional guest experiences while effectively forecasting, planning, and managing F&B orders, staff, and finances.

Your primary objective will be to maximize sales and revenue by consistently meeting and exceeding customer expectations, fostering employee engagement, and maintaining a strong focus on quality and efficiency. By implementing innovative strategies and maintaining high standards, you will play a pivotal role in driving the success of our F&B department and enhancing overall guest satisfaction.

Key Responsibilities

• Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards
• Preserve excellent levels of internal and external customer service
• Design exceptional menus, purchase goods, and continuously make necessary improvements
• Identify customer needs and respond proactively to all concerns
• Lead F&B team by attracting, recruiting, training, and appraising talented personnel
• Establish targets, KPIs, schedules, policies, and procedures
• Provide two-way communication and nurture an ownership environment with emphasis on motivation and teamwork
• Comply with all health and safety regulations
• Report to management regarding sales results and productivity

Requirements and Skills

• Culinary School Diploma or Degree in Food Service Management or related field
• Proven food and beverage management experience
• Working knowledge of various computer software programs (MS Office, restaurant management software, POS systems)
• Ability to spot and resolve problems efficiently
• Mastery in delegating multiple tasks
• Strong communication and leadership skills
• Up to date with food and beverage trends and best practices