Floor Sales Executive at SIMS Nigeria Limited

Job Summary

We are seeking a Floor Sales Executive to deliver a transformational retail customer experience and drive business growth through exceptional sales performance. You will be responsible for building our brand one customer at a time by engaging visitors, providing product information, and converting walk-ins into loyal customers.

Key Responsibilities

• Deliver exceptional in-store customer experiences that reflect the brand's values and drive sales growth
• Professionally manage and resolve concerns from dissatisfied or irate customers
• Engage showroom visitors, provide comprehensive product information, and convert walk-ins to sales
• Address post-purchase issues and ensure swift resolution of customer complaints
• Consistently meet or exceed assigned sales targets and performance metrics
• Ensure strict compliance with established standard operating procedures in all activities

Required Qualifications & Experience

• Minimum of a 2nd class HND, B.Sc, or BA Degree in any discipline
• 1 - 3 years of work experience (previous retail sales experience is an advantage)
• Female candidate (for gender balance)

Required Skills & Attributes

• Exceptional selling skills
• Excellent communication and interpersonal skills
• Strong team player mentality
• Strong commitment to service excellence
• Genuine curiosity and interest in people