Fleet Management Oficer at CarpartsNigeria Automobile Limited

Job Summary

The Fleet Management Officer serves as the primary point of contact for organizations subscribed to CPN Fleet Management services. The officer is responsible for managing client accounts, coordinating all fleet-related activities, ensuring timely service delivery, and providing ongoing support to improve clients' fleet efficiency, safety, and cost-effectiveness.

This role requires strong communication, technical understanding of vehicle operations, customer service excellence, and the ability to multitask across multiple fleet accounts.

Key Responsibilities

• Manage and support client accounts for fleet services
• Coordinate all fleet-related activities and ensure seamless service delivery
• Plan and coordinate fleet maintenance activities
• Conduct vehicle inspections
• Prepare weekly and monthly fleet performance reports
• Work closely with mechanics, workshops, sales parts department, field teams, procurement and operations units to ensure service delivery excellence
• Manage client relationships and ensure satisfaction
• Gather and act on client feedback to improve services

Qualifications & Requirements

• HND or BSc in Logistics, Transport Management, Engineering, Business Administration, or related field
• 1–5 years of experience in fleet management or logistics operations
• Strong knowledge of vehicle and motorcycle maintenance
• Proficiency in MS Excel and Google Sheets
• Fleet management software experience (preferred but not compulsory)
• Strong organizational and planning skills
• Excellent negotiation, communication, and supervisory skills
• High level of integrity, discipline, and attention to detail
• Knowledge of Lagos routes and traffic regulations is an added advantage

Required Skills & Qualities

• Strong customer service and communication skills
• Good understanding of vehicle mechanics and maintenance
• Ability to multitask and manage multiple client accounts simultaneously
• Problem-solving and quick decision-making abilities
• Proficiency in MS Excel, Google Sheets, and reporting tools
• Excellent organizational and time management skills