Field Verification Officer at DAG Industries Nigeria Limited

Purpose of the Role

The Field Verification Officer (FVO) is responsible for conducting in-person verifications of potential new clients and their guarantors. This role ensures that client and guarantor information collected during the credit process is accurate, complete, and reliable.

The FVO gathers detailed personal, character, social, financial, and environmental information required for tele-verification and final credit assessment. This position plays a crucial role in strengthening the integrity of the lending process and minimizing credit risk.

Key Responsibilities

Residential Address Verification

• Travel to the potential client's place of residence to verify and confirm the exact residential address
• Capture and record accurate GPS coordinates of the client's residence including high-quality photographs
• Document environmental factors, neighborhood conditions, accessibility, level of safety, and other context that may influence credit risk
• Ensure accuracy and completeness of all locations and address-related data before submission and system upload

In-Depth Financial and Personal Interviews

Conduct structured interviews with:

• The client and spouse (if applicable)
• Two nominated guarantors

Information to be gathered includes:

• Client's daily, weekly, and monthly income sources (all sources must be captured)
• Spouse's daily, weekly, and monthly income sources, if applicable (all sources must be captured)
• Detailed breakdown of all household expenses including food, water, electricity, gas, transportation, medical bills, children's school fees, rent, clothing, loan repayments, other debt, and other financial commitments
• Overall cost structure and financial obligations
• Client and spouse's daily, weekly, and monthly savings (captured separately) and locations where savings are kept