Field Technical Engineer (Graduate Trainee)

Position Overview

The Field Technical Engineer (Graduate Trainee) is responsible for the deployment, installation, maintenance, and repair of fiber optic infrastructure at customer and network sites.

This role requires hands-on technical expertise to support fiber rollouts, customer activations, and fault resolution, ensuring reliable and high-quality service delivery.

The ideal candidate is proactive, detail-oriented, and dedicated to providing seamless connectivity to both residential and business customers.

Key Responsibilities

• Execute field installations of fiber optic cables for FTTH, FTTB, and backbone networks
• Perform fiber splicing, termination, and testing using OTDR, power meters, and splicing machines
• Conduct site surveys for new deployments and prepare comprehensive technical reports
• Install, configure, and test customer-premises equipment (CPE) such as ONUs and routers
• Troubleshoot and resolve connectivity issues for residential and enterprise customers
• Ensure clean, secure, and compliant routing and termination of fiber cables
• Collaborate with the NOC and support teams to provide timely field updates and resolve escalations
• Follow all health, safety, and quality standards during installations and repairs
• Maintain accurate documentation and reporting of all field activities, fiber routes, and site visits
• Provide basic training and guidance to customers on the use and care of installed equipment

Requirements

• B.Eng Degree or HND qualification