Field Support Engineer at IPT Powertech
IPT Powertech
Port Harcourt, Nigeria
Permanent
Published 1 month ago · Expires 4 weeks from now
Job description
## Title: Field Support Engineer
Role Overview
This is a full-time on-site position located in Port Harcourt. As a Field Support Engineer, you will provide technical support and troubleshooting for power, industrial, and telecom infrastructure.
Key Responsibilities
- Respond to customer support inquiries in a timely manner
- Diagnose and resolve technical issues across infrastructure systems
- Maintain and upgrade operating systems
- Ensure customer satisfaction through excellent service delivery
- Solve complex problems efficiently under pressure
Required Qualifications
- Troubleshooting and technical support skills
- Customer support and customer service experience
- Experience with operating systems
- Excellent communication and interpersonal skills
- Ability to work independently and collaboratively in a team environment
- Relevant technical certifications or a degree in Engineering, Information Technology, or a related field
Why Join Us
This position offers excellent opportunities for career growth and professional development.