Executive Director/COO at B. Adedipe Associates Limited (BAA)

Job Overview

B. Adedipe Associates Limited seeks an experienced Executive Director/Chief Operating Officer to provide strategic and executive oversight of the organization's end-to-end operations. The successful candidate will be responsible for ensuring operational efficiency, regulatory compliance, service excellence, process optimization, and execution discipline in alignment with the organization's strategic objectives.

Key Responsibilities

• Participate as a Board member in shaping strategic direction and operational priorities
• Translate Board-approved strategy into executable operational plans across branches and channels
• Provide executive oversight of branch operations, back-office functions, credit processing, service delivery, and shared services
• Ensure efficient execution of asset origination, documentation, servicing, and recovery processes
• Drive process automation, digitization, and operational innovation to improve turnaround times and customer experience
• Strengthen operational risk management, internal controls, and policy adherence
• Ensure compliance with applicable regulatory guidelines and support regulatory examinations
• Oversee business continuity, disaster recovery, and operational resilience frameworks
• Manage operational budgets, cost optimization, and efficiency metrics
• Provide executive leadership to operations teams, ensuring strong performance management and succession planning
• Represent operations in Board, regulatory, and stakeholder engagements

Required Qualifications & Experience

• Bachelor's degree in Banking & Finance, Business Administration, Accounting, Economics, or related discipline
• MBA or relevant postgraduate qualification highly desirable
• Membership of relevant professional bodies (CIBN, ICAN/ANAN or equivalent)
• Minimum of 12–18 years' experience in banking or financial services
• At least 5–7 years in senior management or executive leadership roles
• Strong exposure to mortgage operations and banking processes

Location

Lagos, Nigeria