Execution & Compliance Lead at Majeurs

Role Purpose

The Execution & Compliance Lead is the engine of discipline at Majeurs. This role ensures that every department and manager delivers on their KPIs, SOPs, and commitments in line with the Majeurs Playbook.

You will coach and hold department heads accountable — not replace them. By working through managers, you make execution predictable, eliminate founder bottlenecks, and ensure the organisation operates with consistency, accountability, and excellence.

Key Responsibilities

Playbook Execution & Compliance

• Drive ≥95% compliance across all departments
• Audit KPI reports and SOPs weekly/monthly (via managers, not manually)
• Identify systemic gaps and recommend process improvements

Cadence & Governance

• Run weekly KPI review meetings and track follow-through
• Verify monthly KPI packs, variance reports, and QBR submissions
• Ensure escalation ladders, SLAs, and decision rights are consistently applied

Corrective Actions & Escalations

• Maintain oversight of CAPA log; ensure ≥90% closure within SLA
• Monitor RAG triggers and ensure timely escalation
• Reduce founder-handled escalations