Enterprise Risk Management Officer

A dynamic team is expanding and looking for the right talent. Key Responsibilities: - Assess key risks facing the bank and identify appropriate mitigation measures using the Risk Management Graduation Model (RMGM). - Develop, analyze, and disseminate risk measurements, reports, and dashboards to support management decision-making. - Manage enterprise-wide risks across all units of the bank and follow up to ensure timely compliance with risk observations and recommendations. - Handle customer complaints received via the Toll-Free Telephone Line, investigate reported issues, and escalate findings to the Unit Head for management action. - Review and verify Loan Officers’ daily transactions to ensure accuracy and compliance with internal policies. - Perform quality control checks on transactions and operational processes. - Conduct call-over of transactions to confirm correctness and completeness. - Carry out any other ad hoc duties as may be assigned by management.