Dispatch Rider at ADDAS Ultimate Limited

About the Role

ADDAS Ultimate Limited seeks a dedicated and professional Dispatch Rider to ensure timely and accurate delivery of customer orders, documents, and items from our retail supermarket to various destinations. This role is critical to maintaining excellent customer service while upholding the highest standards of safety and vehicle maintenance.

Key Responsibilities

Delivery & Customer Service

• Deliver customer orders promptly and accurately to designated locations
• Handle delivered items with care to prevent damage
• Provide excellent customer service during deliveries, maintaining a polite and professional demeanor
• Obtain signatures or proof of delivery from customers as required

Order Handling & Documentation

• Review delivery instructions and confirm addresses before setting out
• Maintain accurate delivery logs and submit them daily
• Ensure proper documentation of goods before and after delivery

Vehicle Care & Safety

• Conduct daily checks on the motorcycle (fuel, brakes, lights, tyres, oil, etc.)
• Report any faults, accidents, or required repairs promptly
• Ensure the motorcycle is kept clean and in good working condition
• Strictly adhere to traffic laws and company safety policies

Store Support

• Assist the store or warehouse team with packing, sorting, or moving items when not on delivery
• Support other operational tasks as assigned by the supervisor

Qualifications & Requirements

• Minimum of SSCE / WAEC certificate
• Valid rider's license (compulsory)
• Minimum of 1–2 years' experience as a dispatch rider, preferably in retail or logistics
• Good knowledge of road safety regulations
• Familiarity with routes within Lagos or the coverage area
• Ability to communicate clearly in English
• Strong customer service and interpersonal skills
• Honest, reliable, and punctual