Dedicated Hospital Manager

A top employer is now accepting applications for this role. Mission Statement

• To lead Christian Miracle Hospital in delivering exceptional Christ-centered healthcare while driving business growth, operational excellence, and spiritual transformation of our community through compassionate service and innovative healthcare solutions.

Position Overview:

• To oversee the daily operations, financial health, and strategic growth of the hospital.

• You are the "Chief Revenue Officer," responsible for transforming the hospital into a profitable brand while maintaining high spiritual and clinical standards.

• The ideal candidate will lead initiatives to generate and engage with business partners to build new business for the company.

• This candidate will be focused and have strong communication skills.

• They should be able to think critically when making plans and have a demonstrated ability to execute a particular strategy.

Core Responsibilities Medical/Operational Leadership:

• Oversee daily hospital operations to ensure smooth workflow and efficient patient care across all departments.

• Ensure compliance with Nigerian healthcare regulations, NHIS accreditation standards, and industry best practices.

• Develop and implement strategic plans for service expansion, quality improvement, and resource optimization.

• Manage financial records, budget preparation, cost control, and revenue generation initiatives.

• Coordinate patient flow management to minimize wait times and maximize patient satisfaction.

Cost Control:

• Audit inventory weekly to prevent pilferage of drugs and consumables.

Staff Performance:

• Conduct monthly appraisals based on financial targets (KPIs) and patient satisfaction scores.

Service Excellence:

• Ensure waiting times are under 20 minutes and the facility is spotless

Business Development & Marketing:

• Develop and execute comprehensive marketing strategies to increase patient acquisition and market share in Enugu and surrounding areas.

Revenue Generation:

• Develop and execute a strategic marketing plan to increase monthly patient registration by 20% and surgery bookings by 15%.

Partnership Management:

• Secure retainerships with at least 3 new corporate organizations (banks, schools, NGOs) per quarter.

Lead Conversion:

• Manage the "Patient Pipeline." Ensure every enquiry (phone/walk-in) is followed up until they register or book a procedure.

Digital Marketing:

• Oversee the hospital’s social media presence, ensuring daily posts of "Testimonies" and health tips to drive engagement.

• Maintain and nurture relationships with referring physicians, corporate...