Data Analyst at UPDC Plc

About the Role

We are seeking a qualified Data Analyst to join our team in Lagos, Nigeria. In this role, you will play a key part in driving business performance through data-driven insights and strategic analysis.

Key Responsibilities

Business Performance Analysis

• Monitor and analyse operational and financial data across estates, client sites, and service contracts
• Prepare regular performance dashboards and reports, highlighting trends, variances, and insights
• Identify underperforming areas and recommend improvement strategies

Data Collection & Reporting

• Develop and manage tools for collecting data from various departments
• Generate timely, accurate, and detailed reports on KPIs including revenue, cost per site, service efficiency, and customer satisfaction
• Assist in preparing board and management reports with key metrics and strategic updates

Process Improvement & Operational Efficiency

• Map, evaluate, and analyse current business processes across FM operations
• Recommend automation opportunities or process re-engineering to improve workflow, reduce waste, and increase efficiency
• Work with relevant departments to implement improvements and track progress

Budgeting & Forecasting Support

• Collaborate with finance to develop and monitor budget performance
• Assist in forecasting income, expenses, and service costs based on trends and contract data
• Track budget adherence and flag critical deviations

Strategic Planning & Project Support

• Provide analytical support for business development initiatives and new service models
• Support feasibility studies, market research, and competitive benchmarking for new projects or expansions
• Develop business cases and financial models to evaluate ROI on initiatives

Requirements

• Bachelor's Degree
• 2 – 4 years of relevant experience