Customs Clearance Specialist at MacTay Consulting

About the Role

We are seeking a highly organized and experienced Customs Clearance Specialist to oversee import documentation, manage customs processes, and ensure seamless movement of goods from port to destination. The ideal candidate will possess in-depth knowledge of customs regulations, import/export documentation, and excellent stakeholder management skills to drive compliance, speed, and efficiency across the entire clearance process.

Key Responsibilities

• Prepare, review, and process all import documentation
• Secure timely regulatory import licenses and permits
• Coordinate and monitor international transportation and shipping activities
• Handle all SONCAP and compliance-related documentation
• Liaise with banks and Nigeria Customs Service to secure Pre-Arrival Assessment Reports (PAAR) promptly
• Obtain rotation numbers and initiate pre-clearance documentation activities
• Ensure prompt and accurate payment of import duties and taxes
• Collaborate with customs brokers and logistics service providers for expedited clearance and delivery
• Track and improve customs clearance lead time in line with SLA
• Resolve customs queries at seaports, airports, and post-clearance audits
• Maintain effective relationships with key maritime stakeholders — SON, NAFDAC, NPQS, terminal operators, and shipping lines
• Monitor and track transportation and haulage of goods from port to warehouse or designated sites
• Liaise with logistics service providers (LSP) on invoice validation and resolution of billing issues
• Maintain accurate records of all LSP refunds and ECD handovers to finance or projects teams

Requirements & Skills

• Excellent written and verbal communication skills
• Strong coordination, negotiation, and interpersonal abilities
• Good teamwork, learning agility, and initiative
• Conflict resolution skills with high emotional intelligence