Customer Success Assistant

We are looking for a qualified candidate to fill this position. Position Overview: - The role involves attending to customers, responding to inquiries, and ensuring a smooth and professional shopping experience. Key Responsibilities: - Welcome and assist walk-in customers. - Respond to customer inquiries professionally (in-store and other channels as required). - Provide accurate product information and recommendations. - Process sales transactions and issue receipts. - Assist with product arrangement and shelf displays. - Record and escalate customer complaints when necessary. - Maintain a clean and welcoming store environment. Requirements: - Minimum of HND / BSc. - At least 2 years of experience in customer service or retail. - Good communication and interpersonal skills. - Polite, confident, and well-presented. - Basic POS or computer knowledge is an advantage.