Customer Service Personnel
Rubels & Angels
Lagos, Nigeria
Permanent
Published 2 months ago · Expires 4 weeks from now
Job description
A reputable organization seeks a dedicated individual for this role.
Position Overview:
- Greets customers courteously and provides prompt, friendly service
- Handles customer inquiries, complaints, and feedback in a professional manner
- Ensures customer satisfaction by resolving issues efficiently and effectively
- Maintains accurate records of customer interactions and transactions
- Processes orders, payments, and service requests correctly
- Provides clear and accurate information about products, services, and promotions
- Collaborates with team members to improve service quality and customer experience
- Follows company policies, procedures, and service standards
- Identifies customer needs and recommends suitable solutions
- Maintains a clean, organized, and welcoming service environment.