Customer Service Intern at Feegor Inc

Job Summary

The customer service intern will play a crucial role in assisting the provision of exceptional service to our customers. The intern will support the customer service team with managing customer inquiries, providing product information, and ensuring a seamless sales experience.

Job Responsibilities

• Respond to customer inquiries via phone, email, and chat in a timely and professional manner
• Assist customers with product selection and order placement
• Collaborate with the team to ensure customer needs are met and expectations are exceeded
• Gather and analyze customer feedback to help improve services and processes
• Support the team in maintaining accurate records of customer interactions

Qualifications

• Degree in Business Administration, Communications, or a related field
• Strong verbal and written communication skills
• Ability to work well in a team and fast-paced environment
• Familiarity with CRM tools
• Proficiency with Google Suite
• Detail-oriented with strong organizational skills
• Positive attitude and willingness to learn