Customer Service / Admin Officer at JV Management Consulting

JV Management Consulting

Lagos, Nigeria Permanent

Published 1 month ago · Expires 3 weeks from now

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Job description

## Title: Customer Service & Administrative Officer

Role Summary

This role involves handling client inquiries, coordinating property viewings, managing documentation, and ensuring smooth day-to-day administrative activities within the office.

Key Responsibilities

  • Respond promptly to property inquiries via phone calls, emails, and WhatsApp
  • Schedule and coordinate property inspections and client appointments
  • Maintain accurate records of clients, properties, and transactions
  • Prepare and organize real estate documents (offers, listings, agreements, reports)
  • Support the sales and marketing team with follow-ups and administrative tasks
  • Manage office calendars, files, and day-to-day operations
  • Provide a professional and welcoming experience to walk-in clients

Requirements

  • 1–2 years of experience in customer service, administration, or real estate support
  • Strong communication and interpersonal skills
  • Excellent organizational and multitasking abilities
  • Proficiency in Microsoft Office and Google Workspace
  • Familiarity with CRM tools or property management systems (advantageous)
  • Positive attitude with a customer-focused and problem-solving mindset
  • Relevant qualifications

Compensation

N80,000 – N100,000 per month

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