Customer Service / Admin Officer at JV Management Consulting
JV Management Consulting
Lagos, Nigeria
Permanent
Published 1 month ago · Expires 3 weeks from now
Job description
## Title: Customer Service & Administrative Officer
Role Summary
This role involves handling client inquiries, coordinating property viewings, managing documentation, and ensuring smooth day-to-day administrative activities within the office.
Key Responsibilities
- Respond promptly to property inquiries via phone calls, emails, and WhatsApp
- Schedule and coordinate property inspections and client appointments
- Maintain accurate records of clients, properties, and transactions
- Prepare and organize real estate documents (offers, listings, agreements, reports)
- Support the sales and marketing team with follow-ups and administrative tasks
- Manage office calendars, files, and day-to-day operations
- Provide a professional and welcoming experience to walk-in clients
Requirements
- 1–2 years of experience in customer service, administration, or real estate support
- Strong communication and interpersonal skills
- Excellent organizational and multitasking abilities
- Proficiency in Microsoft Office and Google Workspace
- Familiarity with CRM tools or property management systems (advantageous)
- Positive attitude with a customer-focused and problem-solving mindset
- Relevant qualifications
Compensation
N80,000 – N100,000 per month