Customer Care Representative

This position offers a great opportunity for career growth. Location: Sangotedo, Lagos Position Overview:   - Myafrimall Logistics Limited is a growing logistics company committed to making “Myafrimall in every home in Nigeria and the diaspora” a reality -  We are looking for a Customer Service Representative for our Sangotedo branch to attend to walk‑in and call‑in customers and support daily branch operations. Key Responsibilities: - Attend to customers politely and professionally (walk‑in, phone, WhatsApp). - Provide accurate information on prices, services, and delivery timelines. - Open shipments, prepare waybills, and ensure correct documentation. - Follow up on shipments with operations/warehouse and give timely feedback. - Handle basic customer complaints or escalate where necessary. - Keep records and daily reports neatly and accurately. Requirements: - OND/HND/B.Sc. in any field. 1–2 years’ customer service or front-desk experience (logistics/retail is an advantage). - Good communication and people skills. - Basic computer skills (WhatsApp, email, simple Excel/data entry). - Must live in or around Sangotedo/Ajah axis and be willing to work fully onsite, including Saturdays. Salary N100,000 -  N120,000 monthly