Customer Care Officer at Virgin-Landmarts Limited

About the Role

This position offers a great opportunity for career growth. You will act as a liaison between the company and our customers, providing product and service information, answering questions, and resolving any emerging problems with accuracy and efficiency.

Responsibilities

• Manage customer service operations and handle incoming phone calls
• Address and resolve customer complaints promptly and professionally
• Generate sales leads and build sustainable relationships with customer accounts
• Maintain trust with customers and meet team sales targets
• Keep detailed records of customer interactions

Requirements

• Bachelor's Degree or HND in Mass Communication, Business Administration, Public Administration, Marketing, or related field
• Strong communication and writing skills
• Computer proficiency
• Female candidate
• Must reside in Lagos, preferably within the following areas: Festac Town, Mile 2, Satellite Town, Ojo Town, Igando, or Abule-Ado and environs

Location

Lagos, Nigeria