Concierge / Hostess at FoliXx Hospitality

Position Summary

Concierges are the face of the Clubhouse, ensuring that every guest's journey is seamless — from the moment they arrive until they leave. They manage reservations, VIP requests, and personalized experiences with discretion, elegance, and charm.

Key Responsibilities

• Welcome and assist guests with professionalism, warmth, and poise
• Manage and confirm reservations, bookings, and guest preferences
• Provide tailored recommendations on table packages, menus, and events
• Handle VIP and high-profile guest requests discreetly
• Collaborate with floor staff, hostesses, and security to ensure smooth operations
• Anticipate guest needs and provide seamless service
• Upsell services such as premium tables, bottle packages, and exclusive experiences

Requirements

• Height of 5'8" and above
• Eloquent, polished, and presentable with a radiant smile
• Excellent communication and interpersonal skills
• Previous experience in hospitality, concierge, or guest relations preferred
• Strong sense of discretion, confidentiality, and professionalism
• Flexible schedule (evenings, weekends, and holidays)
• Ability to remain calm and composed under pressure

What We Offer

• Competitive monthly salary: N150,000 - N180,000
• Performance-based incentives
• Attractive tips and commission opportunities
• Professional training and grooming support
• Employee discounts and benefits across outlets
• Stylish, vibrant, and supportive work culture
• Growth opportunities in a luxury hospitality brand