Computer Operator (Contract)

We are seeking an experienced professional for this opening. Position Overview: - The Computer Operator is responsible for operating and maintaining the organization's computer systems, performing regular maintenance, troubleshooting errors, and ensuring that systems are functioning optimally. - This role involves monitoring network and server performance, maintaining records, and assisting users with technical issues. Key Responsibilities: System Monitoring andMaintenance: - Monitor computer systems, servers, and networks for errors or performance issues. - Ensure backup processes are completed and maintain the integrity of data backups. - Perform regular system checks and routine maintenance to prevent downtime. Troubleshooting and Issue Resolution: - Diagnose and resolve technical issues related to computer hardware, software, and network systems. - Work closely with the IT team to resolve more complex problems and escalate when necessary. - Log all issues, track their status, and update management on progress. User Support: - Provide basic technical support to end-users for computer system access, software applications, and hardware. - Assist in setting up computers and peripheral equipment for new employees and office changes. - Educate users on best practices to avoid technical issues. Documentation and Reporting: - Maintain detailed records of system performance, incidents, and downtime. - Document operational processes and create reports for management. - Update software and hardware inventory as part of routine audits. Data Management and Security: - Monitor data center security and ensure data protection protocols are adhered to. - Manage and maintain data storage and archiving processes in line with data retention policies. - Implement and support data recovery procedures. Required Qualifications: - High School Diploma or equivalent; additional certifications in IT or computer science are a plus. - Proven experience as a Computer Operator or in a similar technical role. - Familiarity with various operating systems, network monitoring tools, and basic troubleshooting techniques.