Client Relationship Manager at Frontline Homes Limited

Role Description

This is a full-time, on-site role located in Ibadan. The Client Relationship Manager will be responsible for building and maintaining strong relationships with clients, addressing their needs, and ensuring their satisfaction.

Key Responsibilities

• Manage client communications and handle inquiries promptly
• Resolve client issues effectively and professionally
• Coordinate with internal teams to support client needs
• Contribute to client retention strategies
• Identify opportunities for client engagement
• Support sales initiatives to drive business growth

Required Qualifications

• Bachelor's degree in Business, Marketing, or related field
• Proven experience in client relationship management or customer service
• Strong communication and interpersonal skills
• Ability to handle client inquiries and resolve issues effectively
• Proficiency in CRM software and other relevant tools
• Excellent organizational and multitasking abilities
• Ability to work collaboratively within a team
• Must be able to work on-site in Ibadan, Nigeria

Preferred Qualifications

• Experience in the real estate or property management industry