Chief Operating Officer

A dynamic team is expanding and looking for the right talent. Key Responsibilities: - Develop and implement operational policies, standards, and procedures. - Oversee core functions including branch operations, credit administration, collections, customer service, IT, and compliance. - Lead process optimization and drive digital innovation. Manage operational teams, fostering a high-performance culture. Requirements: - Bachelor’s degree in Business Administration, Finance, or related field; Master’s preferred. - Minimum of 10 years in senior management within banking or microfinance. - Proven experience in operations management, digital transformation, and process improvement. - Deep understanding of Nigerian banking regulations. - Experience managing specialized product segments is an advantage. - Strong leadership, strategic, and stakeholder management skills.