Chief of Staff, Operations – Office of the COO at Health Systems Consult Limited (HSCL)

An established company is recruiting for the following position. About the Role

• We are seeking an accomplished and highly strategic Chief of Staff, Operations to provide leadership and operational oversight within the Office of the Chief Operations Officer (COO).

• This is a senior management position responsible for driving operational excellence, ensuring organizational efficiency, and coordinating the delivery of key priorities across all operational and technical functions.

• The Chief of Staff, Operations will serve as a principal advisor and integrator, enabling the COO to focus on high-impact strategic decisions by ensuring effective alignment and execution across Finance, Human Resources, Administration, and Technical Departments.

• The role requires a seasoned professional with exceptional leadership, operational management, and stakeholder coordination skills, capable of balancing strategic vision with disciplined execution.

Key Responsibilities Strategic and Operational Leadership:

• Serve as the primary operations liaison between the COO and internal departments, ensuring cohesive planning, coordination, and delivery of strategic initiatives.

• Lead the integration of operational systems and performance management processes to strengthen accountability and organizational effectiveness.

• Drive implementation of the COO’s strategic priorities, ensuring that projects and initiatives are executed on time, within budget, and to quality standards.

• Provide operational analytics, insights, and recommendations to inform high-level decision-making.

Oversight of Core Operations (Finance, HR, and Administration):

• Oversee and support the operational performance of Finance, Human Resources, and Administration units, ensuring effective systems, policies, and compliance frameworks are in place.

• Monitor operational budgets, expenditure controls, and resource utilization in collaboration with Finance.

• Ensure that HR and administrative practices promote organizational efficiency, workforce engagement, and a culture of performance.

• Drive continuous improvement in office management, procurement, logistics, and administrative services to support seamless daily operations.

Technical and Programmatic Coordination:

• Support alignment between operational and technical leads to ensure that program priorities are adequately resourced and supported.

• Track the implementation of technical initiatives and report progress to the COO, identifying risks and recommending corrective actions where necessary.

• Facilitate communication between technical and support teams to ensure operational bottlenecks are proactively addressed.

Leadership Support and Strategic Advisory...