Chief Executive Officer (CEO) at Elizabeth Maddeux

Role Overview

The Chief Executive Officer (CEO) will serve as the strategic and operational leader of the Microfinance Bank, with full ownership for defining and executing the bank's vision, growth strategy, and value creation agenda.

The CEO will deliver sustainable financial performance, maintain regulatory compliance, drive product and digital innovation, strengthen risk governance, and ensure superior customer experience and financial inclusion outcomes.

This role requires a proven leader with strong experience in the financial services sector, preferably within microfinance, retail banking, digital lending, or fintech, who is capable of scaling a financial institution responsibly, profitably, and ethically.

Key Responsibilities

Strategic Leadership & Business Growth

• Develop and execute a compelling long-term strategy aligned to the bank's mission, growth targets, and financial inclusion mandate
• Identify and penetrate new markets, customer segments, and revenue streams (e.g., agent banking, SME lending, micro-insurance, agri-finance)
• Lead digital transformation initiatives to strengthen financial accessibility, product reach, and operational efficiency
• Present business performance, risk position, financial statements, and strategic initiatives to the Board and regulators

Product, Technology & Innovation

• Oversee the ideation, development, and launch of innovative financial and payment products including micro and SME lending, savings, micro-pension, micro-insurance, digital savings and wallet services, POS and merchant acquiring solutions, and remittance and bill payment platforms
• Champion customer-centric product design based on data analytics and UX insights
• Drive data analytics capabilities to enhance credit scoring models, product performance tracking, customer segmentation, and profitability analysis