Cashier at Domeo Resources International (DRI)

Main Function

The Cashier is responsible for handling all cash transactions accurately and efficiently, providing excellent customer service, and maintaining accurate financial records. The role ensures that all sales are properly recorded, receipts are issued, and cash is safely reconciled at the end of each shift. The ideal candidate must be reliable, attentive to detail, and customer-focused, with strong numerical and interpersonal skills.

Key Responsibilities

Cash Handling and Transactions

• Receive payments from customers in cash, credit, or other forms of payment
• Issue receipts, refunds, and change to customers accurately
• Process sales transactions efficiently using POS systems or registers
• Verify and record cash amounts before and after shifts to ensure accuracy
• Ensure all transactions are properly entered and documented in the accounting system

Customer Service

• Provide excellent service to customers during billing and payment processes
• Greet customers warmly and respond politely to inquiries
• Resolve basic billing or transaction-related issues in a courteous and professional manner
• Maintain a friendly and professional demeanor to promote a positive customer experience

Record Keeping and Reconciliation

• Maintain accurate records of daily transactions and sales reports
• Reconcile cash drawers at the end of each shift and report discrepancies immediately
• Prepare and submit daily sales summaries and payment reports to the Accountant or Manager
• Ensure accurate documentation of cash inflows and outflows

POS and System Management

• Operate point-of-sale (POS) terminals efficiently
• Ensure all items are scanned or entered correctly into the system
• Report POS malfunctions or errors to supervisors promptly
• Assist in updating product prices and inventory information in the system when required

Cash Security and Compliance

• Follow all cash handling procedures and security protocols
• Maintain confidentiality of financial information
• Comply with company policies and regulatory requirements