Cash Operations Officer at ICS Outsourcing Limited

About the Role

This position offers a great opportunity for career growth. As a Cash Operations Officer, you will be responsible for managing all cash transactions, ensuring vault security, and supervising tellers to maintain accuracy and compliance with banking regulations and policies.

Key Responsibilities

Cash Management and Vault Operations

• Manage daily cash levels and ensure the branch meets its cash requirements
• Oversee all cash transactions, including deposits, withdrawals, and ATM cash loading
• Ensure the security and proper administration of the cash vault
• Coordinate the transfer of excess cash to the head office with security escorts

Transaction Processing and Accuracy

• Ensure accurate and timely processing of all teller and vault transactions
• Authorize cash transactions above tellers' limits
• Perform daily balancing of cash and reconcile all transactions
• Ensure all transaction vouchers are correctly documented and filed

Supervision and Compliance

• Supervise and coordinate the activities of cashiers and tellers
• Monitor cashier till balances and adherence to insurance limits
• Ensure all cash handling activities comply with bank policies and regulatory requirements, including anti-money laundering (AML) and zero fraud tolerance standards

Customer Service

• Provide excellent customer service and address inquiries regarding cash and fund transfers
• Ensure efficient and timely service delivery to customers

Reporting

• Prepare and submit daily cash position reports to management
• Ensure timely and error-free execution of end-of-day reports

Requirements

Education

• HND or BSc degree
• Must have completed NYSC (National Youth Service Corps)

Skills

• Strong mathematical skills and attention to detail
• Excellent organizational and time management abilities
• Proficiency in banking software and MS Office applications
• Strong communication and interpersonal skills