Call Center Agent at People Capacity Management

About the Role

A reputable organization seeks a dedicated individual for this position. You will be responsible for making onboarding calls, qualifying leads, and closing sales in the hotel industry while maintaining professional customer relationships.

Key Responsibilities

• Make onboarding calls and qualify new leads
• Close leads on hotels
• Use provided onboarding scripts and CRM tools to track leads
• Share brochures, quotes, and deal updates professionally

Requirements

• 2–4 years of experience
• Experience in sales, hospitality, or travel
• Fluent spoken and written English
• High emotional intelligence and customer-first mindset
• Organized, proactive, and comfortable with technology (Google Suite, WhatsApp, CRM tools)