Butler at Neveah Limited

Role Overview

An established company is seeking a Butler to provide personalized household and hospitality services to the executive, ensuring comfort, discretion, and smooth running of the residence.

This role requires a highly organized, professional, and service-oriented individual with prior experience in luxury residential management or hospitality.

Key Responsibilities

• Oversee daily household operations, including staff supervision (cooks, cleaners, drivers, and security)
• Manage dining service, food and beverage presentation, and formal table settings
• Coordinate events, meetings, and guest reception at the residence
• Handle wardrobe management, packing/unpacking for travel, and upkeep of personal belongings
• Ensure upkeep of residence facilities, liaising with vendors for maintenance and supplies
• Oversee inventory management for household provisions and luxury items
• Provide administrative support such as scheduling, correspondence, and travel coordination
• Ensure discretion, confidentiality, and security in all household matters
• Maintain high standards of hygiene, orderliness, and hospitality

Performance Metrics

• Guest Experience: Achieve ≥95% satisfaction in hosting and hospitality standards
• Household Efficiency: Ensure ≥100% timely execution of daily residence operations
• Inventory & Supplies: Maintain zero stock-out of essential household provisions
• Staff Management: Ensure ≥90% adherence to duties and service standards by household staff
• Confidentiality: Maintain zero breach of confidentiality or privacy standards

Qualifications & Experience

• Minimum of Bachelor's Degree, Diploma, or Professional Training in Hospitality, Hotel Management, or related field
• At least 5 years of professional butler/household management experience in a private residence, luxury hotel, or corporate hospitality setting
• Formal Butler training (British Butler Institute or equivalent)