Business Manager – Freight Forwarding at Renda Limited

About the Role

We are seeking a Business Manager – Freight Forwarding to lead and expand our Clearing and Forwarding operations in Nigeria, driving growth and establishing a strong footprint across the West African region. This role will be responsible for developing and executing freight forwarding strategy, implementing Surface, Ocean, and Air product procurement initiatives, and ensuring alignment with trade lane and regional strategies.

The ideal candidate is commercially driven, operationally excellent, and adept at building partnerships that strengthen our market position as a leading player in West African freight logistics.

Key Responsibilities

Strategic and Business Development

• Drive new business and revenue growth by building a strong client and partner pipeline
• Strengthen market presence by identifying strategic trade lanes and opportunities for expansion across West Africa
• Build, maintain, and leverage relationships with key industry partners, including clearing agents, shipping lines, and freight networks

Operational Leadership

• Lead day-to-day freight forwarding operations, including Ocean, Air, and Customs functions
• Develop and document efficient operational workflows to enhance service delivery and operational visibility
• Ensure compliance with regulatory, trade, and safety standards across all freight operations

Financial and Performance Management

• Take ownership of the regional P&L to ensure financial accountability and sustained profitability
• Track key financial metrics including revenue growth, gross margin, and cost-to-serve ratios
• Implement operational improvements to optimize efficiency and reduce overhead costs

People and Culture

• Lead with a people-first approach by setting clear performance expectations and cultivating a culture of collaboration and accountability
• Develop and mentor team members to achieve high levels of performance