Branch Manager at SIMS Nigeria Limited

About the Role

A reputable organization seeks a dedicated individual to oversee the daily operations, sales performance, customer service, and profitability of the assigned branch. The Branch Manager will be a result-oriented leader responsible for driving sales growth, ensuring operational excellence, and maintaining strong customer relationships in line with the organization's business objectives.

Key Responsibilities

• Drive branch sales to achieve revenue and profitability targets through effective team leadership and execution of sales strategies
• Oversee daily branch operations, including stock management, cash control, customer service, and compliance with company policies
• Supervise, motivate, and develop the branch team to deliver outstanding performance and maintain high service standards
• Monitor sales trends, customer feedback, and competitor activities to identify growth opportunities and improve branch performance
• Ensure accurate and timely reporting of sales, stock, and financial transactions
• Maintain strong customer relationships, promptly resolve escalations, and uphold the organization's brand image within the market
• Enforce operational discipline, loss prevention, and adherence to audit and compliance standards
• Collaborate with regional and head office teams on marketing, logistics, and performance improvement initiatives

Required Qualifications & Experience

• Bachelor's Degree in Business Administration, Marketing, Management, or a related field
• 5–7 years' experience in sales or branch management, preferably in consumer electronics, retail, or FMCG
• Proven track record of achieving sales targets and managing branch operations

Required Skills

• Strong leadership and people management skills
• Excellent communication, leadership, and interpersonal skills with a focus on customer satisfaction and team development
• Strong analytical and operational management skills
• Proficiency in MS Office and ERP systems