Assistant Operations Manager

A dynamic team is expanding and looking for the right talent. Position Overview: - The Assistant Operations Manager will support end-to-end operational delivery of generator installation, maintenance, and repair services. - This role partners closely with the Operations Manager to drive service excellence, optimize field operations, manage resources, and ensure compliance with safety and quality standards. Key Responsibilities: - Support daily operations across generator servicing, installations, overhauls, and emergency call-outs. - Coordinate field technicians, schedules, tools, and spare parts to ensure seamless service delivery. - Monitor service turnaround times and proactively address operational bottlenecks. - Enforce HSE policies and ensure strict compliance with safety and regulatory requirements. - Liaise with clients to resolve escalations and maintain strong service relationships. - Track job cards, service reports, fuel usage, and maintenance records for accuracy and accountability. - Assist with inventory management, including spare parts forecasting and stock control. - Support cost control initiatives and operational efficiency improvements. - Provide input into workforce planning, training needs, and performance monitoring of technicians. - Prepare operational reports and KPIs for management review. Requirements: - HND / BSc in Engineering, Operations Management, or a related technical discipline. - Strong working knowledge of diesel and gas generators (installation, maintenance, troubleshooting). - 8–10 years’ experience in generator services, power solutions.