Assistant Head, Training Academy

Role Overview

The Assistant Head of the Training Academy supports the strategic and operational leadership of the Academy, ensuring the successful design, delivery, promotion, and growth of high-quality trainings.

Key Responsibilities

Training Strategy & Programme Development

• Identify and develop training opportunities by engaging and coordinating subject matter experts
• Support the development of high-quality, competitive training proposals tailored to client and market needs
• Ensure the creation and execution of an annual training calendar that is market-relevant, commercially viable, well-priced, and effectively promoted
• Identify and define appropriate target audiences for training programmes to maximize impact and enrolment
• Maintain a well-profiled, high-quality database of IT and Project Management training offerings and skills

Academy Operations & Unit Management

• Support the management and continuous improvement of Academy units, including:
  • Instructor-Led Training (ILT)
  • E-learning and digital learning solutions
  • Recruitment and outsourcing services for external clients
• Ensure quality delivery, operational efficiency, and alignment with Academy growth objectives

Business Development, Marketing & Brand Growth

• Support the strategic growth and positioning of the DJA Academy brand
• Coordinate digital marketing initiatives, including mailing lists, email campaigns, and targeted advertisements
• Monitor market trends, competitor activity, and customer needs to inform programme and pricing decisions
• Leverage CRM tools for opportunity tracking, client history management, automated outreach, and data-driven insights

Client Relationship Management

• Develop and maintain a rich, up-to-date client database
• Build and sustain strong relationships with key decision-makers, including training managers and end customers
• Act as a trusted partner to clients