After Sales Officer (Engineer) at Bee Bee Jump Ltd

About the Role

An exciting opportunity has arisen for a motivated professional to join our team as an After Sales Engineer.

Key Responsibilities

• Perform product repair, testing, and maintenance to ensure optimal functionality
• Read and interpret electronic circuit diagrams and analyze faults based on technical documentation
• Use soldering iron and other repair tools to solder and replace motherboard hardware
• Communicate with customers and the technical team to address after-sales technical issues
• Maintain detailed service logs and reports
• Coordinate with the engineering team for system checks and upgrades
• Install and support both on-grid and off-grid solar installations

Required Qualifications

• Bachelor's degree in Electrical Engineering, Electronics Engineering, or a related field
• Minimum 1 year of practical experience as an After Sales Engineer in a solar company
• Strong analytical and problem-solving skills
• Familiarity with electric circuit faults and diagnostics
• Willingness to perform on-site and field work

Essential Skills

• Excellent communication skills
• Strong time management abilities
• Customer relationship management expertise