Admin and Operations Intern

About the Position

The Admin and Operations Intern provides administrative and operational support to ensure the smooth and efficient functioning of Helen Keller Nigeria country office operations. This role supports day-to-day office administration, logistics, fleet, and facility management activities in line with organizational policies, donor requirements, and local regulations, while gaining practical hands-on experience in operations management.

Key Responsibilities

General Administrative and Operations Support

• Support the implementation and maintenance of basic operations systems, including office administration, logistics coordination, and country office asset tracking
• Provide timely administrative support to the country office team
• Support documentation, filing, and record-keeping in line with organizational policies and internal control requirements
• Participate in team meetings and support follow-up on assigned action points
• Supervise janitorial staff and ensure the country office is consistently clean and well-maintained
• Support the management of country office call card procurement and distribution to staff
• Ensure the store is clean, well-organized, and that all assets are properly recorded and managed

Reception and Visitor Management

• Receive and welcome visitors in a professional and courteous manner
• Serve as the Receptionist for the organization
• Direct visitors to the appropriate staff or office
• Maintain a visitors' logbook and ensure all visitors sign in and out
• Provide basic information and guidance to visitors as required

Mail and Package Management

• Receive incoming mail, packages, and deliveries
• Record all incoming and outgoing mail in the mail register
• Ensure mail and packages are promptly directed to the appropriate staff

Operations and Compliance Support

• Assist in ensuring compliance with Helen Keller policies, procedures, and Code of Conduct
• Support routine operations and compliance activities