Spa Receptionist - 3 Positions

We are seeking an experienced professional for this opening. Job Location: Nairobi (Nairobi CBD, Westland & Parkland) Salary Budget: Ksh 25,000 Age bracket: Matured  Position Overview: We are currently seeking a Spa Receptionist for one of our clients in the service industry. This role is ideal for a service-oriented professional with a background in service/hospitality who is passionate about wellness and customer experience. Key Responsibilities:

• Welcome and check in spa guests warmly and professionally.

• Manage appointment scheduling and coordinate with spa therapists.

• Handle phone, email, and in-person inquiries regarding services, pricing, and availability.

• Maintain accurate records of bookings, payments, and client information.

• Ensure the front desk area and reception lounge remain tidy and inviting.

• Coordinate with other departments (housekeeping, maintenance) to support smooth spa operations.

• Any other tasks assigned by supervisor / manager.

Requirements:

• Diploma in Front Office Operations, or a related field.

• Prior experience in a front desk or customer service role is required.

• Experience in service or spa environment is a strong advantage.

• Proficient in English language (verbal & written).

• Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collective.

• Must be flexible in terms of working hours.