Sales Executive, Sinotruk at CFAO Motors Kenya limited (Formerly Toyota Kenya)

We are looking for a qualified candidate to fill this position. JOB PURPOSE

• This role is responsible for the achievement of the set sales targets to ensure the profitability of the brand.

MAIN RESPONSIBILITIES OF THE JOB Managerial/Supervisory

• N/A

Operational Responsibilities

• Conduct regular field visits to prospect for clients in order to generate sales and gather market information to assist in planning and decision making;

• Actively follow up on new leads and referrals resulting from showroom, field activities and promotions to build prospects and close sales;

• Prepare quotations in in line with CFAO Mobility Kenya guidelines to assist close sales in a timely manner;) 

• Create sales orders in the system to facilitate timely invoicing

• Prepare sales calls programs for appointment bookings with prospective clients to facilitate sales plans;

• Maintain regular contact with clients to promote retention and generate referrals and new business opportunities;

• Consistently update customers on sales order progress, respond and resolve customer queries in a timely manner to ensure customer satisfaction and retention;

• Advise clients on finance packages available through partner financial institutions (Loxea and banks), and assist the clients in filling the required documentation to ensure the sales deals are closed;

• Liaise with Finance to ensure payment terms are clearly agreed and communicated to the customer, and proper finance documentation, to minimise customer complaints and enhance the closing of sales deals;

• Follow up on vehicle registration documents including logbooks to ensure the documentation is availed to the customer in a timely manner for enhanced customer satisfaction and retention;

• Actively participate in promotional and customer training activities to market the company’s products and services to increase product awareness for enhanced sales;

• Provide information to management and the marketing team on market intelligence to assist garner information required to develop aggressive marketing and sales strategies for Sinotruk product segment;

• Submit accurate weekly deliveries and order intake data to the Brand Manager to keep track of the monthly sales targets as per budget;

• Support in the unit ordering process to ensure optimal stock holding at all times;

KNOWLEDGE, SKILLS AND EXPERIENCE Minimum level of academic and professional qualification required to perform effectively in the role

• Degree in sales and marketing or other relevant field

Minimum level of experience required to perform effectively in the role

• 3 years’ working experience in sales in the automotive industry
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